The Challenge

A leading regional grocery retailer needed to deploy OneTrust's Universal Consent & Preference Management module across their web and mobile properties to unify consumer consent and reduce compliance risk.

Our Approach

• Conducted discovery workshops and cookie scans to map all tags and scripts across the retailer's digital ecosystem
• Configured consent models, preference centers, and geo-location rules within Google Tag Manager
• Implemented cross-device and cross-domain consent across 1 domain and 2 mobile applications
• Resolved iOS language display issues and JWT token configurations
• Delivered full configuration documentation and knowledge transfer to ensure long-term sustainability

The Result

A unified, compliant consent experience that works seamlessly across web and mobile channels, giving customers control over their preferences while protecting the brand from regulatory risk.

The Challenge

A top 5 global medical supply manufacturer needed to transform its privacy operations to scale for IPO readiness, reduce manual effort across privacy and vendor teams, and build a future-proof compliance technology framework.

Our Approach

• Partnered since 2023 to redesign and automate OneTrust workflows, engineering smart assessment triage that reads Business Process Assessment inputs and automatically launches precisely scoped follow-up assessments (PDPA, Vendor, Tech) only when needed
• Built answer prefill logic that pulls responses into follow-ups, eliminating duplicate data entry and reducing respondent friction
• Integrated real-time APIs that pull vendor and asset details directly from OneTrust inventory, keeping records synchronized and enabling conditional auto-submissions
• Deployed an end-to-end DSR solution with 55 unique workflows behind a single intake form, routing requests by type, geography, and data subject
• Currently expanding into Policy & Notice Management and Universal Consent with Braze and Treasure Data integrations

The Result

A unified, automated privacy operations infrastructure that eliminated rigid manual workflows, scaled compliance across 100+ countries, and positioned the organization for a successful IPO.

The Challenge

A Fortune 100 FinServ organization needed to deploy OneTrust's Universal Consent module to streamline consent management across all customer touchpoints and strengthen regulatory compliance across its multinational operations.

Our Approach

• Conducted discovery workshops to map consent use cases, preference center strategy, and opt-in/opt-out logic across business units
• Configured 10 business purposes and 10 data elements with a fully branded preference center
• Integrated OneTrust with Salesforce Marketing Cloud to push real-time consent updates across marketing systems
• Enabled Adobe Experience Platform integration for seamless consent orchestration across digital channels
• Supported migration of 250,000 consent records and delivered full documentation, training, and knowledge transfer over a 14-week engagement

The Result

A centralized, scalable consent infrastructure that ensures consistent preference management across 54 countries, accelerates marketing velocity, and reduces friction between legal, compliance, and demand generation teams.

The Challenge

The nation's largest pay TV provider needed to scale its OneTrust implementation with advanced integrations, multi-identity consent management, and Global Privacy Platform (GPP) signal compliance across its satellite, streaming, and IPTV properties.

Our Approach

• Designed and configured bi-directional integrations between OneTrust and five core systems (CDO, Video Service, OM, Evergent), with real-time API connections tested in UAT and production environments
• Expanded the linked identities framework from a single identifier (BAN) to multiple identifiers (BAN, phone number, email), enabling unified consent management across customer touchpoints
• Configured GPP signal activation with USNAT geolocation rules and organizational purpose mapping to ensure compliance with evolving state privacy regulations
• Delivered functional and technical design documents for each workstream, along with knowledge transfer sessions to enable long-term self-sufficiency
• Currently supporting Multi-Identity Preference Center design and USNatV2 readiness as OneTrust releases updated regulatory frameworks

The Result

A connected, multi-system privacy infrastructure that unifies consent across millions of subscriber records, supports emerging GPP requirements, and positions the organization for scalable compliance as it navigates industry consolidation.

The Challenge

A leading cloud communications platform needed to transform its OneTrust implementation from a legacy configuration into a scalable, enterprise-grade privacy program capable of supporting evolving regulatory requirements and emerging AI governance needs.

Our Approach

• Removed master/local record functionality and redesigned data mapping relationships to give the privacy team full control over inventory data and enable accurate reporting
• Rebuilt PIA and DPIA assessment templates with logic-driven questionnaires and accurate attribute mappings, replacing flat designs with enterprise-scale architecture
• Configured two AI governance questionnaires with conditional logic and integrated project-to-asset relationship mapping for downstream risk visibility
• Built automated workflows for AI project intake and questionnaire review, supporting bulk import of 100+ governance records
• Established automated reporting processes and defined a forward-looking roadmap for consent management, cookie governance, and Global Privacy Control implementation

The Result

A modernized privacy infrastructure that elevates privacy management from cost center to value driver, with scalable assessment automation, robust AI governance capabilities, and a foundation for continued platform optimization.

The Challenge

A top 40 global law firm needed to streamline its privacy impact assessment process to reduce manual effort and improve efficiency for its Risk & Compliance team.

Our Approach

• Optimized PIA assessment questionnaire logic to automate routing and reduce redundant data entry
• Imported 30 processing activities and assets into OneTrust to establish a centralized privacy inventory
• Configured three risk and approval workflows to standardize review processes across the organization
• Built three assessment questionnaires tailored to the firm's specific compliance requirements
• Implemented a self-service intake portal enabling business stakeholders to launch assessments without manual intervention
• Delivered comprehensive configuration documentation for long-term platform governance

The Result

A streamlined, self-service privacy assessment program that accelerates intake-to-completion cycles and empowers the GRC team to focus on strategic risk analysis rather than administrative overhead.